At Chestnut Tree Hotel in Alwar, we are dedicated to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a reservation, or use any of our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you book a room or inquire about services, we need your name, email address, phone number, mailing address, and payment details.
• Reservation and Stay Information: Please provide arrival and departure dates, room preferences, special requests, and other details related to your stay.
• Technical Data: When you visit our website, we may collect information such as your IP address, browser type, operating system, and details about your browsing behavior.
• Cookies: Our website uses cookies to enhance your experience and gather data about your interaction with our site. 

2. How We Use Your Information

We use your personal information to:

• Process and confirm your bookings.
• Ensure a smooth and personalized experience during your stay at Chestnut Tree Hotel.
• Communicate important information about your reservations, special offers, or promotions (only with your consent).
• Improve our services and your overall experience on our website.
• Comply with any legal or regulatory obligations.

3. How We Share Your Information

Your personal information may be shared in the following ways:

• Service Providers: We may share your data with trusted third-party vendors for services such as payment processing, booking management, and customer communication.
• Legal Compliance: We may disclose your personal information if required by law or to comply with any legal requests or regulatory bodies.
• Business Transfers: Your information may be transferred as part of a business transaction in the event of a merger, acquisition, or sale of Chestnut Tree Hotel.

4. Data Security

We prioritize the security of your data. Appropriate measures are in place to protect your information from unauthorized access, disclosure, or misuse.

5. Your Rights

As a guest or website visitor, you have certain rights regarding your personal information:

• You can request access to, correction of, or deletion of your data.
• You can opt-out of receiving marketing communications at any time.
• You can request that we restrict the processing of your data or object to its processing.
• To exercise any of these rights, please get in touch with us.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how you interact with our website. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may occasionally update this privacy policy. Any changes will be posted on this page, and the effective date will be updated accordingly. Please check this page regularly to stay informed about how we protect your data.

8. Contact Us

If you have any questions or concerns about our privacy policy or how we handle your data, please get in touch with us at:

Chestnut Tree Hotel
Email: reservations@chestnutreehotel.com
Phone: 0144 2940444
Address: SPOC 01 Road No2 , City Mart Alpine Mall, RIICO Industrial Area, MIA Alwar
301030